A new Shopify app update for branded emails, cleaner rep management and better control over notifications Most merchants do not think much about app emails until those emails start feeling too plain, off-brand, or hard to manage. But in a sales workflow, those small touchpoints matter. A rep signs up. An admin gets notified. An account is approved. An invoice update is sent. These emails are part of daily rep management, and when they look generic, the experience feels unfini

CSS Sales Team is making rep onboarding simpler, cleaner, and far more customizable. The first impression your reps get should not feel generic. For many merchants, the rep portal is the first real step in bringing a sales rep into the business. If that experience looks disconnected from your brand or feels too rigid, it creates friction before the relationship even starts. That is exactly what this update solves. Customise the rep login experience directly inside the CSS Sal

A practical update for sales reps handling special requests, one-off items and fast-moving orders Not every order follows the catalogue. A rep is on a call with a wholesale customer. The customer wants to add a special item that is not listed in Shopify yet. Or maybe they need a one-time charge, a custom bundle, or a product variation that has not been added to the store. In many teams, that small request becomes a delay. Someone has to message the admin team. Someone has to

A simpler way to repeat past orders without starting over Repeat orders are common in Shopify sales. A customer wants the same items again. A rep needs to reorder with only a small change. For teams handling frequent B2B orders, rebuilding every order from scratch takes extra time and increases the chance of mistakes. Shopify positions B2B as a workflow where teams need account-specific ordering, shipping and payment flexibility, which makes repeat ordering especially import